Unfortunately we have lost power during the storm on Tuesday and our office will be unable to see patients until power is restored. We apologize for any inconvenience to patients who were scheduled in the coming days. We will post further updates as soon as we are able to open again. We appreciate your understand during this unexpected situation.
Here you will find a description of some NEW UPDATES to the office. In light of the national COVID pandemic, we have had to update some of our procedures and policies to ensure we are able to deliver exceptionally safe care to our patients. Your oral health is our top priority and so we are open for normal hours to ensure we can provide you with the care you need. We continuously monitor the local and regional COVID-19 situation and follow all local, state and federal guidelines put forth by the CDC, ADA, OSHA, AAOMS and others. Here are some of the new changes in the office:
- PRIOR TO YOUR APPOINTMENT
- You must complete our electronic pre-visit/Pre-surgical paperwork, including a COVID-19 risk assessment questionnaire
- If you or someone in your home develops a fever, cough, or flu-like symptoms, please give us a call to reschedule your appointment.
- You many be asked to obtain a COVID -19 test when appropriate
- BEFORE ENTERING OUR OFFICE
- Please call our front desk when you arrive for your appointment.
When you arrive for your appointment, you will be asked a number of screening questions regarding your recent health and exposure.
We ask that any non essential family members wait in the car for you to finish your appointment. Exceptions will be made for parents of children or elderly patients who need an escort.
You will have your temperature taken prior to entering the office.
You MUST wear a mask while in our office.
- DURING YOUR APPOINTMENT
- During the shutdown we took the opportunity to update our office by creating two negative pressure surgical suites to maximize air clearance and reduce exposure to aerosol created during a procedure.
- Our surgeons and staff will be wearing appropriate PPE at your visit which may include: N95 respirator masks, Level 3 surgical masks, PAPR masks, face shields or goggles. While this may not be the way you are used to seeing us – we want to ensure your safety and ours.
These are just some of the new measures we’ve implemented. It will certainly give the office a different “feel” but it is necessary. All of our new policies are focused on keeping you the patient(s), staff and the community safe while delivering the highest quality care.
We hope everyone is holding up well during this unprecedented time in our country. Do not hesitate to call at any time and stay safe.
Everyone at the Connecticut Center for Oral, Facial and Implant Surgery